Many constituents seek assistance obtaining a U.S. passport for travel outside the United States. For many passport services, you must appear in person. For other services, you may send your forms through the U.S. mail.
For passport information and to download forms you will need for passport applications, visit the State Department website here.
To check on the status of your passport application, please visit here.
You can now apply for routine service and expect to receive a passport in 10-12 weeks. You also have the option of paying an additional $60 for expedited service to receive your passport in 4-6 weeks.
These processing times apply to applications submitted by mail and in-person at an acceptance facility in your community. Most acceptance facilities such as post offices, clerks of court, and libraries are open and accepting passport applications. We encourage you to apply by mail when possible because it is a safe, contactless option for certain services.
All passport agencies and centers are processing passport applications. To prevent the spread of COVID-19 and protect their workforce and customers, in-person appointments at passport agencies and centers are limited to customers who are traveling internationally in the next 72 hours (3 business days) for any reason, but priority will be given to customers with life-or-death emergencies.
If you have further questions, feel free to contact Congresswoman Lowey’s office at 914-428-1707 or 845-639-3485 or the National Passport Center at 877-487-2778.
Expediting Passport Applications
You can now apply for routine service and expect to receive a passport in 10-12 weeks. You also have the option of paying an additional $60 for expedited service to receive your passport in 4-6 weeks. You may call the National Passport Information Center at 1-877-487-2778 and request to expedite your passport in 4-6 weeks.
Emergency Passport Renewals
Passport Services is now offering a limited number of appointments at its agencies and centers for customers who have urgent international travel within 72 hours (3 business days) for reasons other than a life-or-death emergency, such as business or leisure trips.
While priority will be given to customers with life-or-death emergencies, current staffing resources have enabled passport agencies to offer 10 percent of their normal appointment capacity at every passport agency and center. Later this fall, they plan to offer 25 percent of normal appointment capacity. They are not able to offer walk-in services at this time.
The following are the requirements for in person appointments:
- Make an appointment online or by calling 1-877-487-2778. The appointment date must be within 3 business days of the travel, but the appointment can be made up to two weeks before travel.
- Be able to show printed proof of international travel (such as a flight itinerary, hotel reservation, cruise tickets, or international car insurance)
- Be able to show the date of international travel is within 72 hours (3 business days)
- Pay the $60 expedite fee in addition to the regular application fees
- Wear a cloth face covering while inside the agency
Note: If you need a foreign visa, the date of their appointment must be within 10 business days of their international travel.
Please collect all of your application materials before you arrive for your appointment. Use our online form filler to fill out your form and print it before you arrive for your appointment. You can also print a PDF of your form and complete it by hand in black ink before you arrive. Both of these options reduce the amount of time you spend in the lobby on the day of your appointment.
How to Contact the National Passport Agency:
From the United States:
- 1-877-487-2778/ 1-888-874-7793 (TTY/TDD) Monday- Friday, 8:00 am to 5:00 pm Eastern Time, except federal holidays.
- 202-647-4000 outside of the hours listed above
From outside the United States:
Contact the nearest U.S. Embassy or Consulate.
New Rules Lengthening Waits for Passports
In January 2007, passport requirements changed to require passports for all travelers to and from Mexico, the Caribbean and Canada. Due to the new Passport rules, there has been an unprecedented volume of applications that has resulted in longer processing times. Please visit the State Department’s website for the most current information if you are renewing or applying for a new passport at https://travel.state.gov.
First-time Applicants (if applying in person)
If you are applying for a passport for the first time, you must bring a completed DS-11 form, which can be found here, to a regional Passport agency in person as well as proof of citizenship and identification, such as a driver's license or Social Security card. This can also be mailed. See instructions on application for mail-in option.
Minors Under 14 (if applying in person)
If the applicant is a child under 14 years of age, a parent or legal guardian must appear and present evidence of the child's citizenship as well as evidence of the child's relationship to the parent or guardian. The child must also appear in person. Parents/guardians must have identification such as a foreign passport, valid driver's license, or residence card.
Lost or Stolen Passports
If your passport is lost or stolen, you must report the loss on form DSP- 64, which can be found online here.
Name changes to Passports
For a name change, visit here to complete form DSP-19.
To renew your passport, you must complete the DS-82 form and return the application along with your most recent U.S. passport to the passport agency by mail. For expedited service, to be processed 3 workdays from receipt at an agency, an additional fee applies. You can usually pick up a DS-82 form at your local post office. The form is also available online here.
Local Passport Offices
The Rockland County and Westchester County Clerks’ offices serve as Acceptance Agents for the Passport Services Division of the U.S. Department of State. Residents can submit applications to and obtain forms from your County Clerk’s office, which will review and forward applications to the U.S. Passport Agency for processing.
Office of the Rockland County Clerk
Rockland County Courthouse
1 South Main Street, Suite 100
New City, NY 10956-3549
Visit www.rocklandcountyclerk.com for office hours and more information.
Office of the Westchester County Clerk
110 Dr. Martin Luther King Jr. Blvd
White Plains, New York 10601
Visit www.westchesterclerk.com for office hours and more information.